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BTC Technology Camp : Online Version

Remote Desktop

BTC students have the option of accessing the BTC network via a Remote Desktop. IF you are able to use the open web  (internet) and a browser to do your work, access Canvas, or any other BTC online activity, use the internet. It is by far the best and most reliable way to use most of the online learning and research tools made available through BTC. However, at some point you may want to use the BTC network from your computer or laptop.  For example, your class may have specific software that you need to use or download. 

Because the instructions for downloading and setting up Remote Desktop are so variable, and depend on your hardware, BTC offers a PDF Technology Guide that walks you through the process of setting up Remote Desktop on a PC using Windows, with Linux, or on a Mac.

Logging Into Remote Desktop / Troubleshooting Login Issues

1. Double-click the shortcut/file created to start the connection.

Make sure the computer name is:, then click on "Show Options"

2.  Enter your student network username using the bham-tech\smith1234 format & click on “Connect”

3. If you see the notice pop-up below, select “Yes” 

4.   Enter the password you created. If you forgot your password, you can reset it using the password reset tool



If you get the error message below, click select “More choices” and click on “OK”. Do not enter your password on this screen

Next, select “Use a different account” and click “OK”  Do not enter your password on this screen. 

Enter bham-tech\ and student network credentials password you created (e.g. bham-tech\smith1234)

[If all else fails, when signing into the username field, use your full btc email username: and password]

If you get this error message, you need to reset your password, you can do that here, and try again.

Chromebook Users & Remote Desktop Access
•     The Chromebook link to set up a remote desktop can be found here

•    If you are still experiencing problems with the remote desktop using your Chromebook, we recommend that you check out a laptop from the Library. To make a request to checkout a laptop, please send an email to, or stop by the Library during our open hours.