According to ChatGPT, GenAI chatbots can be useful for specific types of questions. Chatbots are also NOT good at some things. Verify all information you get from any GenAI chatbot.
Strengths
- Answering general knowledge questions and solving problems (coding questions, puzzles).
- Assisting with creative writing or rewriting content.
- Summarizing long articles or research papers to help you grasp the main ideas quickly.
- Providing personal advice on productivity, organization, and study strategies.
- Offering professional advice on resume writing and interview preparation.
- Giving suggestions to enhance productivity.
- Generating images for visual content.
Weaknesses
- Difficulty understanding ambiguity or multiple meanings in prompts.
- Cannot relate to deeply emotional issues or complex human interactions.
- Limited ability to innovate, since GenAI relies on existing materials from other sources.
- Lacks cultural sensitivity, which can affect responses to culturally nuanced questions.
- Some chatbots are unable to provide up-to-date information in real time without extra fees.
- Difficulty handling sarcasm, humor, or irony, or to make ethical or moral judgments.
- Limited in responding to highly detailed or technical questions.
- Cannot secure data; do not provide GenAI with any personal information.
- Citations may be incorrect or completely fabricated.
OpenAI. (2024). ChatGPT (Dec 30 version) [Large language model]. https://chat.openai.com
